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Category: Business
Word Count: 679
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Operational Management-Hospital Industry

Customer expectations are difficult to measure. Customers may have requirements and expectations different from each other. An operations manager may have a better idea of how to meet these expectations based on experience with customer history data and past experience.
Based on an operations manager my assessment for my work team would be determined by criteria set by the divisional mangers and our company’s standards and expectations. My industry supplies hospital products that are used
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